India’s Finest Luxury Destination

#CustomerCare

  • Home
  • Customer Care

Customer Care

  • Concierge Services

    Concierge Services

    Our concierge team trained by operations personnel from some of the most prestigious hotels across the globe, is available for your assistance. From directions, tips, shopping suggestions, and assisting in transportation services, they are here to help and make your day stress-free. Call them on 011-46116666.

  • Hands-Free Shopping

    Hands-Free Shopping

    You don't even have to carry your own shopping! Our hands-free shopping service makes your time at the mall a pleasure whilst you continue shopping, dining or catching up with friends & loved ones. You can avail the complimentary Hands-Free Shopping Services at the Concierge Desk situated in the Central Atrium on the Ground Floor, and can also have your bags carried to your car by a team of dedicated Bell Boys.

  • Valet Parking

    Valet Parking

    If you are running short of time, book our Valet Parking Services. Drop off your car keys and we'll find you a space while you enjoy shopping. When you are done, simply come back to the Valet Assistance and handover your Valet Parking card to our Valet staff, who would get your car for you. You can also get your car back from the Basement 1 Lounge during weekdays.

  • Differently Abled Restrooms

    Differently Abled Restrooms

    DLF Emporio offers well-maintained restrooms for the differently abled on the ground and first floors. These can be used by visitors in wheelchairs too.

  • Money Exchange on Call

    Money Exchange on Call

    Considering the large number of international visitors, there is a money exchange facility available on call. Get your currency exchanged at any time with assistance from the Concierge Desk situated in the Central Atrium on the Ground Floor. Call the concierge on 011-46116666.

  • Six Levels Of Covered Parking

    Six Levels Of Covered Parking

    DLF Emporio offers six levels of covered parking.

  • Restaurant Booking

    Restaurant Booking

    From a quick pre-theatre bite to a romantic dinner, our concierge team are experts on various F&B outlets in the vicinity and can recommend the perfect place to sate your creavings. Our neighbourhood boasts some of the best food around. Let them know what type of dining experience you prefer, and they will be glad to secure the perfect table for you. Our concierge team will also be happy to assist you in making your reservation when you dine at any of the F&B outlets at DLF Emporio.

  • Travel & Sightseeing Information

    Travel & Sightseeing Information

    Whether you are visiting for one day or one week, there is always more of New Delhi to see. Be it the historical monuments or excursions to Agra, Jaipur and other places around Delhi, our concierge team will happily assist you with the accurate and relevant information.

  • Taxi on Call

    Taxi on Call

    Arrangements can be made through the concierge for premier and standard rental cars. If at any point you require a taxi, just contact our concierge on the ground floor and they will provide you with prompt and efficient services for the same. You won't have to wait for long or pre-book.

  • Lost and Found Assistance

    Lost and Found Assistance

    Items lost by guests are immediately identified and located, matching them to appropriate claims and ultimately reuniting lost items with their owners expeditiously. For assistance you may contact the Concierge Desk located on the Ground Floor.

  • Hotel Referrals

    Hotel Referrals

    Our concierge team can provide assistance with selecting the perfect hotel for all needs, be it business, leisure or group travel.

  • Mobility Services

    Mobility Services

    For mobility-impaired customers, our concierge team offers complimentary wheelchairs for ease of access throughout.

  • Baby Feeding Room

    Diaper Changing Facilities

    Diaper changing facility is available in the washrooms.

  • Baby Feeding Room

    Baby Feeding Room

    Baby feeding room is available in Basement 1.